Sample File

Save for later

SAAS Platform Terms of Use

Our SAAS Platform Terms of Use template can be used by website platform operators to set out the terms and conditions upon which its Software-as-a-Service platform can be accessed. If your client's platform comprises both a website and a smartphone app, this Terms of Use can also be customised to include provisions which address the smartphone app including the minimum terms prescribed by Apple.

How this document can help your clients

If your client  provides  members of the website platform with online services it is important that your clients ensure that  their members understand their rights and obligations which apply to their use of the platform.   Our Platform Terms of Use template includes provisions that protect your client as the owner or operator of the platform.  For example, the template includes provisions that limit your client's liability and confirms that they retain ownership of intellectual property in the platform.

This Platform Terms of Use is appropriate for a Software as a Service offering which is made available through a Website (and/or smartphone app). This document sets out the terms upon which registered users of the platform  (known as "Members") can access the Cloud Computing functionality of the platform. These Terms of Use also set out the general provisions under which a Member or non-Member can browse and use the website.  

What it includes

This template is prepared in two column format. The left-hand column includes detailed provisions which set out the rights and obligations of your client,  the platform owner or operator on the one hand, and the user on the other hand. 

The right-hand column includes a summary of the provisions of the Terms of Use in short form plain English  for readers who wish to quickly grasp the gist of the Terms of Use.

This  template includes, among others, the following provisions:

  • A clause confirming that your client as the platform owner or operator may change the terms of use at any time;
  • A clause confirming that member registration is subject to approval and that the user is responsible for the security of relevant login credentials;
  • Provisions confirming your client's entitlement to early termination fees in circumstances where a member cancels the service prior to the end of the minimum term;
  • A clause  confirming that the user is responsible for any data that it uploads into the service;
  • Clauses confirming that the platform will not be uninterrupted or error-free;
  • Usage restrictions and an Acceptable Use Policy
  • Provisions regarding the ownership of intellectual property in the platform;
  • A clause dealing with disputes between users;
  • Provisions dealing with termination of subscriptions and access to the platform;
  • Clauses limiting a client's liability as the platform owner or operator;
  • Clauses which address the minimum terms required for submission of apps to the Apple App Store (applicable if the platform also includes a smartphone application);

Common questions

Is this template good to use for a platform that also includes a smartphone app?

Yes, this template includes provisions that deal with smartphone apps.  It also includes the minimum terms the required by Apple for apps that are uploaded to the Apple App Store. 

What sort of websites can this Terms of Use be used for?

The Terms of Use is for Website owners who provide software as a service (SAAS). To read about what "software as a service" means, please see this Wikipedia article. The Terms of Use confirm that only registered members of the Website are able to use the Member Services. The Terms of Use is designed to refer to a "Services Description" document accessible via a link on the website (which will need to be prepared by the client), which sets out a description of the Member Services together with the Fees and any Minimum Term for a Member Services subscription.

Where should the Terms of Use be placed on the Website?

The Terms of Use should be accessible via links clearly visible to the user on every page of the Website. The Website should also include a checkbox that requires customers to tick the checkbox to confirm that they agree, accept and understand the Terms of Use (and the client's Privacy Policy) before proceeding with any order, purchase, registration or other transaction through the Website. This checkbox should also be included on the "sign up" page.

How does it work?

Using our powerful document generation engine, Document Wizard generates and customises legal documents using the responses that clients provide in completing our online instructions form.

What you get

A report with the client's responses to the questionnaire together with the document that has been generated using your client's responses to the instructions form. The document will be provided in Microsoft Word format for you to review and edit, as you consider necessary.

How much does it cost?

You charge your client whatever you consider appropriate for the legal document but pay us only $29.95 plus GST per document for using our instructions form. The time you save using our instructions form will makes drafting legal documents using Document Wizard a complete game changer for your legal practice.

Payment only upon instructions form completion

If the instructions form is not completed, you don't pay anything. Once you or your client completes the instructions form, you will be notified by email and sent a request to pay our fee of $29.95 plus GST. Upon payment you will receive a report with the client's responses to the questionnaire together with the document that has been generated using your client's responses to the instructions form.

Frequently asked questions
When you generate the instructions form, sample text will be created for you to copy and paste into an email to your client, which includes a link to the instructions form. If you would like to complete the instructions form yourself instead of sending it to your client, you can certainly do so. You can access the instructions form by clicking on the link.
Yes, you will be provided with the generated document in Microsoft Word format

Related documents

Check out our other documents in this category